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CSI's philosophy is to provide our clients with the appropriate mentoring and education during consulting projects so that when we complete an engagement our clients have all the tools and knowledge they need for the continued success of the project. This focus on knowledge transfer has proven to be an important factor in our consistently high client satisfaction ratings.
CSI also provides structured training classes to help clients utilize the full capabilities of their software. Business intelligence technology is an important investment for any company and learning the full capabilities of the technology can be a large investment in terms of time and commitment. Whether it be provided onsite or in our public training facilities, CSI delivers training solutions to help companies get the most out of their BI software investments.
Click on a link below to learn more about CSI's role in providing training and education to our clientele:
Business Objects Authorized Education Partner
Lean and Six Sigma Training
Learning Solutions for Changing Environments
Business Objects Authorized Education Partner
CSI is one of a few select business intelligence solution providers to provide onsite training in both Business Objects and the Crystal line of reporting products. Each course is delivered onsite by highly skilled CSI trainers who have undergone Business Objects' rigorous training and certification process. We utilize hands-on exercises and examples that make technical material easy to understand. Backed by Business Objects Certified Training Guarantee you can feel confident that your staff will receive the skills needed to be successful.
If you have one employee or hundreds of employees who need to be trained, CSI has the solution to meet your company's training requirements. At CSI we pride ourselves on our commitment to deliver the highest quality training.
Conversion Services International named Business Objects Authorized Education Partner
Lean and Six Sigma Training
DeLeeuw Associates, a division of CSI, provides customized Lean and Six Sigma training. Our approach integrates the best practices of Lean (leveraging the toolset to address process speed) and the best practices of Six Sigma (leveraging the toolset to address process quality), as well as leveraging our deep experience in business process engineering and change management. Because of this experience, we are one of only a few providers to offer the lean and six sigma toolsets specifically tailored to match applications for services environments. Our methodology includes:
- Deep knowledge and understanding of the application of Lean Six Sigma in services environments.
- Customizing material and roll-out approaches to fit our clients’ environments.
- Training which includes an interactive, services/transaction-oriented simulation for an active learning experience, better retention and buy-in to Six Sigma process.
- Two dedicated master black belts per Green Belt and Black Belt training session to lower student-to-coach ratio and increase opportunity to coach and customize the experience.
- Client involvement to customize and adapt materials based on client’s unique culture.
Learn more about our Six Sigma Services
Learning Solutions for Changing Environments
Whether you are rolling out a new product or service, revamping your current processes, or integrating best practices into your organization, the right learning solution can make the difference in how you develop valuable and talented employees. Implementing change within an organization requires a focused effort to ensure associates are ready to promote and support those products and services. And finding internal resources to document, develop and deliver readiness curriculum quickly and effectively is often hard to find. DeLeeuw Associates, a division of CSI, provides clients with the right talent and resources to manage these efforts. We combine project and change management expertise with professional curriculum design and development. Our training facilitators can deliver the curriculum directly to employees or can train client staff to deliver the new curriculum. DeLeeuw provides a complete source of customizable learning solutions for operational, technological and professional development. We bring the right skills and resources to:
- Augment your staff with project management expertise to ensure successful training rollouts
- Design and develop new curriculum specific to your needs
- Customize and enhance current curriculum to reflect updated business processes
- E-learning solutions including development and delivery
- Deliver training with experienced, professional facilitators
- Provide scalable resources to support any change initiative
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