DeLeeuw Associates to Participate in IQPC Lean Six Sigma Summit in Las Vegas

—Executive from Leading Professional Services Firm to Chair Financial Services Think Tank Session with Head of Defined Contribution Customer Services Group at ING U.S. Financial Services —

EAST HANOVER, N.J. (August 28, 2007)-- DeLeeuw Associates, Inc., a wholly owned subsidiary of Conversion Services International, Inc. (AMEX: CVN), a premier management consulting organization specializing in integration, reengineering and project management solutions to Global 2000 organizations and other businesses, today announced its participation in IQPC’s Lean Six Sigma West Summit in Las Vegas, September 19-20, 2007.

On Wednesday, September 19, Bryan Carey, CSI’s senior vice president of strategic consulting and managing director of DeLeeuw Associates, will introduce exciting new approaches in a client case study on integrating the best of Business Process Reengineering with the power of Lean and Six Sigma to increase value to the customer.  This case study, co-presented with Barbara March, head of the Defined Contribution Customer Services Group at ING U.S. Financial Services, covers how ING’s strategy of absorbing business growth without a corresponding  growth in expenses is accomplished through reengineering the process based on both voice of the customer and simple Lean Six Sigma principals of reducing non-value added handoffs.

According to Carey, “Business process reengineering is not reorganizing, restructuring, downsizing, automating or cost cutting – although these results are often part of a well planned and well executed reengineering project.  It’s about focus on value-add and customer-centric processes; and these business process reengineering success factors directly map to tenets and tools of a customized Lean and Six Sigma approach. This case study will demonstrate how ING is poised to achieve incredible results in moving its culture from one of technical execution to one of quality, customer satisfaction, and process excellence through implementing a customer-in approach to business process reengineering.”

In addition, Carey will present pre-conference workshops with Six Sigma master black belt Jeff Stroud and process improvement expert John Munce covering topics such as how to create a customer strategy and measures through a sound business architecture; setting goals for breakthrough improvement with a Hoshin plan; and understanding your business through process mapping that enables key stakeholder buy-in, filters project selection, and sparks a culture shift within an organization.

About IQPC

IQPC provides business executives around the world with tailored practical conferences, large-scale events, topical seminars and in-house training programs, keeping them up-to-date with industry trends, technological developments and the regulatory landscape. six sigma IQ, a division of IQPC, is responsible for the world’s largest Six Sigma and Lean Six Sigma Summits, which are market leading “must attend” events for their respective industries. For more information contact Carol James, Head of Production, at carol.james@iqpc.co.uk.  More information about the Lean Six Sigma West Summit can be found on the web at http://www.sixsigmaiq.com.

About DeLeeuw Associates

DeLeeuw Associates, a wholly owned subsidiary of Conversion Services International, Inc. (AMEX: CVN), is a management consulting organization specializing in integration, reengineering, and project management. Their associates have significant experience delivering value in large-scale, fast-paced projects within all financial services sectors and financial areas.

DeLeeuw has managed and supported some of the largest merger projects in the history of the financial services industry. DeLeeuw's Lean and Six Sigma practice provides its clients with rapid, quality results, leveraging Lean to combine process speed and deployment benefits with increased customer satisfaction, reduced costs and improved revenues and profits.

About Conversion Services International, Inc.

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