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DMReview Magazine - The CRM-Ready Data Warehouse: The Clickstream Data Mart (William McKnight, December 2001)

DMReview Magazine - The Integration of Data Warehouse Data with Campaign Management (William McKnight, November 2001)

DMReview Magazine - The CRM-Ready Data Warehouse: eCRM: A Definition (October 2001)

DMReview Magazine - The CRM-Ready Data Warehouse: The Contact Center Data Mart Part 2 (William McKnight, September 2001)

DMReview Magazine - The CRM-Ready Data Warehouse: The Contact Center Data Mart Part 1 (William McKnight, July 2001)

DMReview Magazine - The CRM-Ready Data Warehouse: Who Owns the Customer Part 2 (William McKnight, May 2001)

DMReview Magazine - The CRM-Ready Data Warehouse: Who Owns the Customer, Part 1 (William McKnight, April 2001)

DMReview Magazine - The CRM-Ready Data Warehouse: CRM as a Competitive Strategy (William McKnight, March 2001)

DMReview Magazine - The CRM-Ready Data Warehouse: Personalized Customer Lifetime Value (William McKnight, February 2001)

DMReview Magazine - The CRM-Ready Data Warehouse: 2001 Trends for CRM-Ready Data Warehouses (William McKnight, January 2001)

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