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Events
White Papers and OnDemand Webcasts
Articles, Interviews and Podcasts
Training and Knowledge Transfer
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If you would like to receive any of our white papers or on-demand webcasts, just select from the list below. You will then be directed to a page containing a registration form which you must fill out in order to receive the link to download the file. A valid email address is required to receive the link.
Understanding — and Improving — Business Processes is Key to Recognizing Value of any Change Initiative
Traditionally, companies have implemented both technology and process improvements without really defining a unified strategy between Business and IT. By focusing the IT and business areas on the KPIs that drive business strategy through understanding business processes, we are better able to impact the bottom line.
Sustaining Change: Focus on the People-side of Change —Increases Change Sustainability
A traditional approach to change management simply focuses on how people, process and technology efforts are managed and integrated to move from a current business environment to an optimized environment. However, sustained improvement from change programs is dependent upon a disciplined, end-to-end approach to communications and adoption support throughout the change effort. Its about investing in people and includes planning and execution of activities that support adoption.
Establishing a Data Quality Competency Center
A Data Quality Competency Center is a great vehicle to begin the process of improving enterprise data quality, providing a defined framework
to support the ongoing process from both the top down and from the bottom up, addressing the needs of data governance and ownership.
A Strategic Approach to Data Migration
While no one ever plans in advance to import poor quality data into a new technology platform, it occurs quite often. A strategic approach to data migration or conversion that addresses and analyzes legacy data and their issues will mitigate risk. Many organizations make the mistake of choosing to address data issues either in the test phase of their conversion development effort or post conversion/implementation, and some choose to ignore data quality completely. By choosing this after-the-fact
The Selection of Netezza for a Data Warehouse Platform
When making product decisions for a data warehousing (DW) environment, the database platform is of utmost importance. It should be chosen with care and with active discernment over the issues and marketing messages. The landscape for this selection has changed. It is now much more of a value-based proposition. The architectural offerings have moved beyond the traditional MPP or clustered SMP, which have been the standards for many years.
Master Data Management: Seven Steps to a Perfect Match
Master data management (MDM) is a series of processes put in place to ensure that reference data is kept up to date and coordinated across an enterprise. The impacts a solid MDM approach can have for the business and the quality of your systems can make it well worth the investment; however, it is no trivial undertaking. Perhaps one of the most complex and underestimated tasks associated with master data management is “matching.”
Healthcare Business Intelligence: The time is (still) now — presented with Business Objects
Information exploitation could save healthcare from imploding. Consider what applications business intelligence can support (along with commensurate processes) for a healthcare organization. To exploit that information requires an underlying foundation of quality, integrated, well-performing and corporately adjudicated information — is usually found by deploying best practices in the disciplines of data warehousing (DW), business intelligence (BI) and master data management (MDM).
Lean and Six Sigma Solutions: A Common Sense Philosophy for Customer Experience-Based Process Improvement
Many companies think a Lean and Six Sigma program is too expensive, while others roll their eyes at the mention of standard deviations, defects per million, or multi-colored belts. Yet more think it is an expensive, complicated approach over-sold by methodology zealots as the fabled goose that laid the
golden egg. Experience shows that these perceptions should not be barriers for utilizing Lean and Six Sigma.
Modernizing and Advancing Information Management Across the Enterprise — sponsored by Business Objects
Information management is key to business growth. It is a competitive advantage with the same merit as product knowledge and inventory availability. These once-held corporate competitive advantages are now considered “tickets to entry” and rather indistinguishable. Regulatory protections are largely gone, and when comparing your company’s features and functions, “demo parity” is the norm, especially within the larger industries. Today, even government entities occasionally act with a perspective
Achieving Business Intelligence Query Performance
While ROI as a mechanism for establishing the value of business
intelligence has not become mainstream, the link between business intelligence activities - such as
building data warehouses and making clean data available for analysis to increase sales and
decrease expenses - has never been more required. Companies everywhere, of all sizes, are engaging
in business intelligence. When done properly, nothing adds value to business in today’s economy
more than business intelligence.
A Fresh Look at Information Management Technology: Introducing the Data Warehouse Appliance
If you haven’t heard, solutions adopting the appliance nomenclature - as in "data warehouse appliances" - have emerged as viable short-list solutions for new or refurbishing data warehouse efforts. They are devices designed to perform a specific task. I could think of no better word to describe the offerings than "appliance." Vendors like DATAllegro, Netezza and others now dot the landscape.
Data Warehouse Solutions for Achieving Compliance and Managing Operational Risk
Success with operational risk management begins with all the factors that lead to enterprise data warehouse success. However, there are several business environment and control factor issues that receive a heightened focus when it comes to risk management initiatives.
Taking a Fresh Look at Your Information Architecture
Many companies are realizing the differentiating advantage that information access can provide to the bottom line. Widespread, high-performance access to quality data through an understandable interface provides an unimaginable level of benefits. Companies that achieve milestones on this
path are able to react quickly to market trends, price their products and services optimally, establish sticky customer relationships and meet compliance regulations much easier.
Proven Techniques for Successful Mergers and Integration
Many companies continue to explore expansion opportunities and strategic options for growth. These types of opportunities require a disciplined approach to integrating companies in a way that creates a world-class organization based on the combined strengths of the companies and is measured against customer experience and improved return on investment.
Using Lean Six Sigma to Introduce Customer-Centered Services in a Not-for-Profit Corporation
Leadership, change management, vision, strategy, communication and performance metrics are all necessary to successfully improve a business; to pursue excellence. These also are necessary when deploying Lean Six Sigma, but can be challenging to define and attain. This white paper identifies successes and improvement opportunities for deployment of Lean Six Sigma in an independent not-for-profit organization.
Choosing Microsoft SQL Server 2005 for Data Warehousing — Presented with Microsoft
A Microsoft-based data warehouse can be implemented quickly and supports the analysis of data from many operational systems. The marketplace is aligning into complete frameworks and Microsoft brings all the necessary components to build, manage, and deliver data warehousing. In SQL Server, Microsoft has the fastest-growing data warehouse platform, with a comprehensive data movement platform, a manageable/scalable DBMS and close integration with the Microsoft Office System.
Overall Approach to Data Quality ROI — sponsored by Business Objects
Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. The data layer of an organization is a critical component because it is so easy to ignore the quality of that data or to make overly optimistic assumptions about its efficacy. Having data quality as a focus is a business philosophy that aligns strategy, business culture, company information, and technology in order to manage
Winning Strategy Delivers Value and Reduces Total Cost of Ownership
Most companies don’t receive the maximum benefits from business intelligence and data warehouse initiatives because they focus solely on technology. A winning data warehouse strategy will address a combination of people, process, technology and data.
Implementing an integrated methodology for data profiling and cleansing
To date, the primary business driver for data quality initiatives within the Global 2000 companies has been to enhance customer satisfaction, service, retention and householding through implementing customer relationship management systems. Thus, the primary focus of data quality initiatives has been customer data integration, cleansing and scrubbing to derive a unified list of unique customers across lines of business and systems, including accurate and complete demographic and contact informat
How to get started with Business Objects for SAP for Implementations
Getting data out of SAP is not an easy task. But having the tools to help you along the way can make a big difference. The SAP acquisition of Business Objects is a step in the right direction. This web seminar will guide you through the steps needed to roll out Business Objects for SAP. Presented by Jared Hillam of CSI and Arun Narayanan of SEAL Consulting. Recorded March 2010.
Putting the Business Back Into Business Intelligence: A Process-Centric Approach to Technology Implementations
When companies seek to implement a strategic information strategy, the business often gets lost in the effort, wondering what they are going to get on the other end. Indeed the technicality of retrieving information for strategic visibility into an organization can be complex. However, this doesn’t mean the business is left in the dark about what they get. Learn how to engage business users early in the process. Recorded June 2010.
SAP Business Warehouse or Rapid Marts. Which one is best for you? FEBRUARY 2010
The information coming out of your SAP ERP system is of utmost importance, as it will drive the accuracy of your major decisions. However, most SAP customers do not even know what options are available for getting at that data. In a 30-minute presentation, Jared Hillam, VP of Business Intelligence compares and contrasts the two methods that SAP offers for acquiring data from your ERP system, SAP BW and SAP Rapid Marts. Recorded February 2010.
SAP Data Warehousing for the Enterprise—Sponsored by CSI and Business Objects.
Jared Hillam, CSI’s Vice President of Business Intelligence, and Mark Stockwell, Business Intelligence Architect, will address the most common questions regarding Business Objects’ Rapid Marts for SAP. Recorded September 2008.
Effecting Business Transformation Based on the Voice of Your Customer —Sponsored by CSI and Business Objects.
Bryan Carey, CSI’s SVP strategic consulting and managing director of DeLeeuw Associates, along with Jared Hillam, VP business intelligence, present an innovative view of business transformation. You’ll experience a new way of viewing process improvement — based on customer expectations — as well as a practical demonstration of the power of BusinessObjects’ Crystal Xcelsius application to provide actionable metrics and dashboards to manage to your KPIs. Recorded September 2008
New On-Demand Web Cast Available at searchDataManagement.com: Data Integration Optimization Tips for Business Intelligence
Learn how a business intelligence (BI) system is clearly only as good as its data. Obviously, most BI users expect accurate and up-to-date data to support their decision-making — and unfortunately, problems with data accuracy or latency can negatively impact an organization''''s trust and adoption of BI.
Enriched Customer Data Yield Higher Higher Profits -- Sponsored by BusinessObjects
CSI’s Jared Hillam, vice president of Business Intelligence, and Chief Operating Officer Glenn Peipert, for this new web seminar that discusses how enriched customer data yields higher profits. This session discusses gains made by enriching an organization’s data with outside information, namely through marketing/demographic information needed to know and understand your customer.
9 Ways to Know Your Customer Experience-Based Process Improvement Program is Successful
Why do companies spend valuable time, money and resources on business process improvement? Ultimately - the customer. Process improvement driven by the voice of the customer helps companies earn customer satisfaction and loyalty more effectively, and with faster results, than many inward-looking strategies. Hear CSI DeLeeuw and ResponseTek share 9 Ways to Know Your Customer Experience-Based Process Improvement Program was Successful. Originally recorded April 28, 2009.
Demystify the Data Warehouse
Business leaders today often struggle to understand the complex world of data management. They constantly find themselves talking with their IT groups about how to get access to critical data, while IT departments struggle with communicating the need for funding data infrastructure initiatives in the enterprise. Jared Hillam, VP of BI, discusses how to bridge the gap between business leaders and IT professionals to create a common language for a successful data warehouse. Recorded April 2010.
Next Generation of Dashboards
Would you drive your car, while only looking through the rear view mirror? If not, then why drive your company that way? Attend this premier event — tailored for VPs of Business Intelligence, Finance and Sales, as well as CEOs, CIOs, COOs, and CFOs — and learn how dashboarding is changing in the marketplace from a historical view of information to proactive data visualization. Recorded July 2009
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