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Upcoming Events and Appearances

THERE ARE CURRENTLY NO EVENTS SCHEDULED. CHECK BACK FREQUENTLY FOR MORE ANNOUNCEMENTS.

White Papers and On-Demand Webcasts

FEATURED WHITE PAPER:

Understanding — and Improving — Business Processes is Key to Recognizing Value of any Change Initiative
Traditionally, companies have implemented both technology and process improvements without really defining a unified strategy between Business and IT. By focusing the IT and business areas on the KPIs that drive business strategy through understanding business processes, we are better able to impact the bottom line.

FEATURED WEBCAST:

Putting the Business Back Into Business Intelligence: A Process-Centric Approach to Technology Implementations
When companies seek to implement a strategic information strategy, the business often gets lost in the effort, wondering what they are going to get on the other end. Indeed the technicality of retrieving information for strategic visibility into an organization can be complex. However, this doesn’t mean the business is left in the dark about what they get. Learn how to engage business users early in the process.

Articles, Interviews and Podcasts

ARTICLES:

Following the Happy Path Blog - It isn’t what we don’t know (John Munce, 3/18/2011)
How many times have we started evaluating a problem when we know what the solution is? We know from our long experience what causes the problem; and therefore we know the solution. This is true for every group I’ve ever worked with. Then I learned the value of experimenting to prove the root cause.

Following the Happy Path Blog - One must follow to be a true change leader (Bryan Carey, 3/3/2011)
The happy path is not easily built and traversed when we follow a philosophy of “either or” that creates an environment of us-versus-them. I say, “Lead, follow and become the way!”

Following the Happy Path Blog - Just Give Me a Medal (John Munce, 2/28/2011)
On the Happy Path, sharing courage by engaging teammates with a medal or two can lead to greater success.

Blogs and Expert Channels:

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