Articles, Interviews and Podcasts

Articles

Archives by Year: 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001

iSixSigma - Nine Steps to Create a Great Customer Survey: Part Three (Jeff Stroud, 1/6/2010)
Master Black Belt Jeff Stroud continues his discussion on how many organizations use surveys to gather information to learn more about their customers. To prepare a successful survey, practitioners should follow nine basic steps that focus on its design and audience;. The final three steps, which follow the survey through its execution and analysis of results, are explored here.

iSixSigma - Nine Steps to Create a Great Customer Survey - Part Two (Jeff Stroud, 11/10/2009)
Master Black Belt Jeff Stroud continues his discussion on how many organizations use surveys to gather information to learn more about their customers. To prepare a successful survey, practitioners should follow nine basic steps that focus on its design and audience; the second three steps are explored here.

iSixSigma - Nine Steps to Create a Great Customer Survey: Part One (Jeff Stroud, 10/1/2009)
Master Black Belt Jeff Stroud discusses how many organizations use surveys to gather information to learn more about their customers. To prepare a successful survey, practitioners should follow nine basic steps that focus on its design and audience; the first three steps are explored here.


Podcasts

Archives by Year: 2008 | 2007

How to Develop a Sustainable Data Integration Plan for Business Intelligence Projects
Wall Street Technology Association’s CyberLibrary presents How to Develop a Sustainable Data Integration Plan for Business Intelligence Projects - Expert Podcast. CSI’s William McKnight gives expert advice from William McKnight on developing a sustainable BI-data integration strategy, including topics like unique data integration considerations for BI systems, emerging real-time data integration methods, most common mistakes organizations make when designing BI-data integration.
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How to Develop a Sustainable Data Integration Plan
In this podcast from BitPipe.com, William McKnight gives expert advice for developing a sustainable BI-data integration strategy. Sponsored by SAS Institute Inc. Registration required.
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