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A project management office provides the infrastructure to support all change initiatives within an organization. Our best practice approach for implementing a project management organization includes tools, templates, methodologies, knowledge transfer and qualified resources to support any organizational change. This ensures our clients have a scalable architecture to roll out both single projects and multi-phased, multiple-project programs -- all with proven tools, templates, MIS and certified project resources with functional business experience.
CSI brings experienced consultants who have participated in many large-scale integration projects and are experienced in:
- Project Management Office (Tools, Templates and Methodologies)
- Support Areas such as facilities, systems, training, communications, human resources, finance and marketing
- Project phases from Assessment and Design through Implementation and
Post-Implementation Support
Expertise in All Phases of Change Management:
Planning, Organization, Assessment
- Project Management Office
- Work Planning, Issue Tracking, Gap Analysis, Other MIS
- Workflow and Organization Analyses
- Assessment Surveys and Analyses
- Scope Definitions and Decisions
- Budget, Staffing and Timeline Plans
- Customer and Associate Communications
- Product, Systems and Functional Mapping
- Integration Approach Development
- Early Implementation Decision
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Design and Early Implementation
- Staff Planning
- Site Selection
- Field to Field Mapping
- Detailed Consolidation Plans (Site/Functions)
- Detailed Conversion Plans and Schedules (Systems)
- Impact Analysis (Customers and Associates)
- Detailed Implementation Approaches
- Coding/Technical Testing
- Early Implementation
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Implementation and Post-Implementation
- Customer and Associate Communications
- Physical Site Consolidations
- Testing (All Areas)
- Training/Procedure Documentation
- Equipment Installations
- Quality Assurance/Rapid Response Teams
- Field Support/Conversion Guides
- Control Rooms/Command Centers
- Dress Rehearsals
- Systems Conversions
- Post Implementation Support
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